Mexican authorities are requesting foreign guests to return their home country


Dear Canadian,

You are receiving this email because you are registered with the Government of Canada’s Registration of Canadians Abroad (ROCA) service.

The Mexican Secretariats of Health and Tourism issued a joint communiqué today related to the measures for the Mexican hotel industry during the Covid-19 emergency. These apply to both Mexican and foreign guests. Some hotels will be allowed to offer restricted accommodation services to foreign tourists for humanitarian reasons only. Note that the mobility of guests will be limited to their room. Mexican authorities are now requesting that foreign guests return to their home country as soon as possible.

We strongly urge Canadians to return home as soon as possible.

Canadians returning to Canada from Mexico by land

Please note that Canadians transiting through the United States southern land border with onward travel to Canada to return home have generally had their travel considered essential and were able to enter the US. However, given evolving requirements and border restrictions, we recommend travellers to check the situation with US authorities prior to departure: . All travellers must be asymptomatic and must not have visited China, Iran, and European Schengen area, United Kingdom and Republic of Ireland in the last 14 days (this list may change, please check prior to travelling). Note that the decision to admit you to the United States rests with US authorities. Travellers must carry valid travel documents, and meet all applicable border requirements.

Canadians flying back from Mexico

Please be advised that commercial options are becoming fewer by the day. You may wish to explore other commercial airlines that are still operating flights and/or consider departure from another city across Mexico. There are still flights available to various destinations in Canada, but these options are quickly becoming more limited.

We strongly urge Canadians in Mexico to take advantage of the remaining commercial flights which are still available for return to Canada. Up to now, Canadians whose travel was deemed essential by US authorities, were asymptomatic and had no recent travel in the countries listed above, have been allowed to transit through the US as long as the flight transit is done in less than 36 hours, and they have an onward flight ticket to Canada. As border restrictions continue to evolve, we urge all travellers considering this option to validate all requirements with US authorities prior to travelling. If you choose not to return, you may be faced with sheltering in place.

Below you will find a list of airlines still offering flights to Canada. Links have been included so that you can find out the best way to book your flight with each company.



AEROMEXICO (domestic connections)




INTERJET (domestic connections)

UNITED AIRLINES (through the US)

VOLARIS (domestic connections)


• Canadians will need a valid Canadian passport to board this plane.

• Air carriers are required to health assess passengers prior to and not board those who are symptomatic. 

• Canadians appearing with symptoms of coronavirus will not be allowed to board the plane. 

• You should make alternate plans for the eventuality that you are not able to board the plane.

• Upon arrival in Canada, you will be asked to self-isolate for 14-days.

Please share this important information with other Canadian citizens in your area. Encourage them to register with ROCA ( to enable them to receive important safety updates from the Government of Canada.

If you have left Mexico and have no intention to return there in the near future, please send an email to our Registration of Canadians Abroad email address at [email protected] or [email protected] to end the registration of this trip in our system. Should you have already informed us of your departure, please be patient, we are doing our best to close registrations as quickly as possible.

We will continue to send news about any development to all Canadians registered abroad as well as on our social media pages.

Note that our inbox is saturated, please do not reply

Consular Section | Section consulaire | Sección consular
[email protected]
Telephone | Téléphone | Teléfono : (52) 55-5724-7900 ext. 379-3348
Schiller 529, Col. Bosque de Chapultepec, 11560 Ciudad de México
Embassy of Canada | Ambassade du Canada | Embajada de Canadá

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